CHAPTER 27 — How to Spur People On to Success

People move toward the image you reflect back to them. Treat someone as a failure, and you often get failure. Treat them as capable, and many will work to become worthy of that belief.

Use encouragement as fuel. Notice progress, even when it’s small. Praise improvement, not just outcomes. Make approval specific so it feels earned.

This creates momentum. A person seen only for perfection stops trying, because the risk of shame grows too high.

When you correct, pair it with confidence: “I know you can handle this.” That sentence changes how a task feels. It turns fear into challenge.

If you want people to succeed, stop making them feel small. Give them a reason to believe they can improve, then reward the improvement when it shows up. That is how you spur growth without force.