The raw material here comes from repeated human problems: the same conflicts appearing in different offices, homes, and friendships, with different names and costumes.
People don’t usually fail because they lack intelligence. They fail because they trigger defensiveness—then double down. They correct others, embarrass them, argue them into corners, and then act surprised when cooperation dies.
So the focus is behavior that works under pressure. Not what sounds noble, but what gets results without poisoning the relationship: how to criticize without war, how to persuade without pushing, how to lead without humiliation.
If a principle can’t be used in the next conversation you’re dreading, it isn’t useful. This is meant to be applied, recorded, adjusted, and used again—until it becomes a habit.